Terms & Conditions

Polita badges, badge colours, glows, outlines, backgrounds, drops, and custom badge slots are digital cosmetic features for Polita and supported Twitch chat display.

Badges and cosmetics cannot be exchanged for money, withdrawn, sold back to Polita, or treated as cash, gambling value, investment value, or financial value.

Buying, selling, reselling, trading, or transferring badges outside Polita is not supported. External deals are not protected, approved, or managed by Polita.

Polita is still developing. Badge systems, membership tools, upload limits, effects, drops, extension support, and Hub features may change over time.

Paid membership tools unlock while your subscription is active. If a subscription ends, some paid features may become unavailable until the subscription is active again.

Each tier unlocks different tools, such as subscriber badge styling, static custom badge slots, animated badge slots, and cosmetic effects where supported.

Payments and subscription management may be handled through Stripe or another approved billing provider. Always check the checkout page before confirming payment.

After subscribing or changing tier, you may need to refresh My Hub, log out and back in, or wait briefly for access to update.

You are responsible for the images or GIFs you upload. Do not upload content you do not have the right to use, content that breaks platform rules, or content designed to abuse Twitch chat.

Custom uploads may require review before they can be used publicly. Polita may approve, reject, remove, or disable uploads to protect users, streamers, and the service.

Static and animated badge slots, file size limits, supported formats, compression, and optimisation rules may change as the system improves.

Uploads may be rejected or removed if they are abusive, misleading, unsafe, explicit, hateful, spammy, copyrighted without permission, impersonating someone, or otherwise unsuitable.

Drops, claim codes, event badges, streamer rewards, and special cosmetics may be limited by time, account, quantity, eligibility, or campaign rules.

A limited badge or event may not return. Polita may change, extend, pause, end, or replace drop campaigns when needed.

If a claim looks stuck, refresh My Hub, check the correct Twitch account, and use the support bubble if the badge still does not appear.

Polita may block or reverse claims that appear automated, duplicated, exploited, fraudulent, abusive, or outside the intended campaign rules.

Polita features are connected to your logged-in Twitch account and Polita Hub data. Keep your account secure and make sure you are using the correct Twitch login.

The Polita extension is needed for badge cosmetics to appear in supported Twitch chat pages. Website changes may require refreshing Twitch chat or the extension.

Do not attempt to abuse uploads, spam requests, impersonate users, bypass membership checks, attack the service, exploit bugs, or disrupt other users or streamers.

Polita may limit, suspend, remove, or block access to features if needed for security, abuse prevention, rule enforcement, payment issues, or service protection.

Use the floating contact/support bubble on the site for account help, badge issues, upload questions, subscription problems, drop claims, extension setup, or streamer setup questions.

Include your Twitch username, what page you were on, what you expected, what happened, and whether you already tried refreshing, logging out, or reinstalling the extension.