This page explains how Polita handles information connected to the website, My Hub, chat cosmetics, connected platform accounts, creator tools, subscriptions and player progress systems.
Polita may use account IDs, usernames, display names, profile images and verified platform details from Twitch or Kick, together with player progress, gold, XP, badges, inventory, settings, username paints, uploaded cosmetics, commands, dashboard settings and related service data.
Payments may be handled by Stripe. Polita does not need to store full card numbers. Stripe may process payment details under its own terms and privacy policy.
Polita does not sell personal data. Data may be shared only with service providers needed to run the website, payments, hosting, login, security, bot features or legal compliance.
One Polita account may be connected to verified Twitch and Kick identities. Polita may store the platform name, platform user ID, username, display name, verification state, connection method and whether an account is currently connected or primary.
Disconnecting a platform removes its active connection from My Hub. Polita may retain a limited account mapping so the same verified identity can reconnect to the correct Polita account and to prevent duplicate or conflicting links.
Polita uses login sessions and cookies to keep users signed in, protect OAuth login flows and return users to the correct page after authentication.
Polita pages and the browser extension may use local browser storage for usernames, equipped cosmetics, previews, extension preferences and other interface data.
Payments are processed by Stripe. Polita may receive and store limited subscription information such as the selected tier, checkout or customer references, subscription status, trial status, payment status and access dates.
Polita does not need to store full card numbers or card security codes.
When users upload custom or animated badges, Polita may store the uploaded file, filename, review status, slot, ownership record and related moderation information.
Polita may also store equipped badges, colours, outlines, backgrounds, glow settings, gradients, username paints and other cosmetic preferences so they can sync across supported platforms.
Polita may use limited analytics and conversion events to understand page visits, extension installs, logins, trials and subscription actions. These events are used to operate, improve and measure the service.
For privacy questions, use the contact route or the official Polita support and contact details shown on the website.